Together in the fight against COVID-19.

We at Suzano believe that it’s only good for us if it’s good for the world and that the current moment demands empathy and union.

What we do impacts the lives of over 2 billion people and our role is to continue supplying the world with essential goods while helping to ensure the health and safety of our employees, partners, their family members, and the public in general.

We thank everyone for their solidarity and dedication, and we thank those who leave their homes every day to help ensure no shortages of product during this critical moment. We also reaffirm our partnership and collaboration with companies, organizations, and government agencies to disseminate best practices to ensure public health.

Check out this page for all information that we have prepared to help combat the new variant of the coronavirus since the start of the COVID-19 pandemic.

Learn more about Suzano here.

Regularly sharing information

Cancellation of travel, events, visits to units and onsite meetings

Maintenance of operations with reduced onsite team

Self-assessment questionnaire for employees

Pregnant women, people with chronic diseases and people over 60 were advised to stay away from work when the crisis broke out

Instructions for employees and service providers to keep a certain distance

Measurement of body temperature upon arrival

Adiamentos de paradas
de manutenção

More frequent cleaning and sanitization of common areas

Thermometer surveys to measure employee sentiment

Meal allowance for employees at the operations

Flexibilization of meal voucher to food voucher

Corporate Crisis Committees and regional Crisis Committees

Caring for our

Team

Since the start of the COVID-19 pandemic, we have shared guidelines and preventive measures aligned with the recommendations of the WHO (World Health Organization) as part of our efforts to protect the health and safety of our employees, partners, and their family members, as well as the public in general.

Todas as medidas e recomendações são acompanhadas do apoio da área médica a cada membro do time e suas famílias.
Ao longo da evolução de casos, novas medidas têm sido adotadas e comunicadas com os públicos impactados.

Instructions to work from home (except for functions that require onsite presence)

Chartered buses circulating with fewer passengers

Questionnaire to screen suppliers

Distribution of packed lunches and greater distance between tables and chairs

Signs placed at work areas and common use areas at the units

Monitoring of all positive cases and potential cases, with action protocol and quarantine monitored

Adoção da quarentena em caso de risco de contaminação

Distribution of masks to employees at the operations

Psychological support available online, support channels, webinars on health and quality of life, among others

Acquisition of test kits

Advance payment of the 1st installment (50%) of the 13th salary

Lending of chairs from administrative areas to ensure greater comfort for employees at home office

Implementation of PreventiveInteraction Mapping (MPI)
app to prevent Covid-19

Preparation and dissemination
of the gradual and voluntary return plan with support from seat reservation app

Caring for our

Team

Since the start oft he COVID-19 pandemic, we have shared guidelines and preventive measures aligned with the recommendations of the Ministry of Health as part of our efforts to protect the health and safety of our employees, partners, and their family members, as well as the public in general.

Frequent sharing of information, including with family members

Cancellation of travel, events, visits to units and onsite meetings

Maintenance of operations with reduced onsite team

Pregnant women, people with chronic diseases and people over 60 were advised to stay away from work when the crisis broke out

Instructions for employees and service providers to keep a certain distance

Measurement of body temperature upon arrival

Adiamentos de paradas de manutenção

Cuidados com
os nossos

Colaboradores

Desde o início da pandemia do COVID-19, temos compartilhado orientações e medidas preventivas em linha com as recomendações do Ministério da Saúde, visando zelar pela saúde e segurança de nossos colaboradores, prestadores de serviço, familiares e sociedade.

More frequent cleaning and sanitization of common areas

Thermometer surveys to measure employee sentiment

Instructions to work from home (except for functions that require onsite presence)

Chartered buses circulating with fewer passengers

Questionnaire to screen suppliers

Distribution of packed lunches and greater distance between tables and chairs

Monitoring of all positive cases and potential cases, with action protocol and quarantine monitored

Adoção da quarentena em caso de risco de contaminação

Distribution of masks to employees at the operations

Psychological support available online, support channels, webinars on health and quality of life, among others

Self-assessment questionnaire for employees

Signs placed at work areas and common use areas at the units

Acquisition of test kits

Advance payment of the 1st installment (50%) of the 13th salary

Meal allowance for employees at the operations

Flexibilization of meal voucher to food voucher

Corporate Crisis Committees and regional Crisis Committees

Lending of chairs from administrative areas to ensure greater comfort for employees at home office

Implementation of PreventiveInteraction Mapping (MPI)
app to prevent Covid-19

Preparation and dissemination
of the gradual and voluntary return plan with support from seat reservation app

Cuidados com
os nossos

Colaboradores

Compartilhamento frequente de informações

Cancelamento de viagens, eventos, visitas às fábricas e reuniões presenciais

Manutenção das operações
com o mínimo de colaboradores
e prestadores de
serviço presencialmente

Afastamento de gestantes, portadores de doenças crônicas e pessoas acima de 60 anos

Orientação para que os
colaboradores e prestadores de serviço mantenham distância

Medição de temperatura
corporal na chegada às fábricas

Adiamentos de paradas
de manutenção

Ampliação da frequência de limpeza e higienização de áreas comuns

Orientação de home office (exceção para atividades que demandam presença in loco)

Ônibus fretados circulando com menos passageiros

Aplicação do questionário de triagem para fornecedores

Distribuição de marmitas e espaçamento maior entre mesas e cadeiras

Adoção de quarentena em caso de risco de contaminação.

Adoção da quarentena em caso de risco de contaminação

Distribuição gradual de máscaras para colaboradores em operação

Caring for

Society

In addition to ensuring the safety of our employees and partners as well as of our operations, Suzano is investing in other initiatives to combat COVID-19.

Investments of R$ 75 million to protect people and society, and to mitigate operating
risks

Donation of personal care items, including toilet paper, napkins and disposable diapers

Guaranteed supply of consumer goods, with priority to the production of items with higher demand

Supporting hospitals in our local communities in Brazil

Guarantee, for 90days, the maintenance of 100% of the payroll costs of employees of service providers whose activities will be suspended

Acquisition of 159 ventilators and1 million medical masks for donation to Brazilian federal and state governments

In partnership with Positivo Tecnologia, Klabin, Flex and Embraer, support for the
Brazilian company Magnamed. Conditions to manufacture 6,500 ventilators in four
months

Construction of temporary hospital in Teixeira de Freitas in partnership with Veracel

Partnership with the Technical School (Fatec) of Capão Bonito, Brazil, to produce alcohol gel hand sanitizer

Program for support to small suppliers in Brazil

Support given to family farming (PDRT) contributes to 620% growth in sale of food staples through delivery model in the states of São Paulo, Mato Grosso do Sul,Bahia, Espírito Santo and Maranhão

Support to communities in seven states producing 190,000 cloth masks: income generation and greater individual protection for employees, family members and communities

Forklifts lent to Brazilian Red Cross

Maintenance of all direct jobs

Support to six public universitiesin the form of supply of inputs and equipment for product testing anddevelopment

Suzano and Você held with diverse stakeholder groups (clients, suppliers, municipal and state governments, investors, creditors and rating agencies, Audit Committee, People Committee and the Board of Directors)

Forklifts lent to transport the donations received by the Red Cross

Regional media campaigns to raise awareness about preventing the new coronavirus

Sharing of communication practices and templates with suppliers

Technical support to ensure that quilombola and indigenous communities, extractivists and others have access to public policies on emergencies

Emergency Notice to support small local and community businesses Support to over 80 projects dedicated to preventing and mitigating the impact of Covid-19

Partnership with paper cup producers to donate
5million units produced with Bluecup to public health units

Partnership with printing houses to support the development of new products aimed at preventing the spread of the new coronavirus, such as face protectors made of paperboard, which will be donated to the Ministry of Health

“TamoJunto” Program to support printing houses and office supply stores in resuming operations

Donation of 8 tons of paperboard to produce 350,000 pieces of packaging for hand sanitizers to be distributed to Natura consultants and truck drivers

Support for the State Government of Maranhão in setting up the Imperatriz Temporary Hospital, donating R$ 2.8 million

Donation of 280,000 cubic meters of oxygen to the state of Amazonas

Construction of a new treatment center for COVID-19 in São Paulo, in partnership with Gerdau, BTG Pactual, Península Participações and through joint efforts with Hospital Israelita Albert Einstein and the Municipal Government of São Paulo.

Creation of a philanthropic fund to raise donations, through the voluntary engagement of employees and service providers, to help the communities affected by the pandemic. Suzano undertakes to double the amount raised.

We have also collaborated with companies, organizations and government agencies to disseminate good practices to promote public health through our internal crisis committee that is monitoring the COVID-19 crisis

Precautions with

Business

Operations without interruptions to supply society

Due to lower demand for printing and writing paper during the period, temporary production shutdowns were implemented

Greater financial health and discipline to face a more uncertain scenario

Our essential

business

Our business is essential

Never has what we do been so essential for Brazil and the world. We continue to keep the public supplied with products that are highly essential at this time, such as the packaging that protects our medicine, preserves our food and wraps our hygienic products; the toilet paper, tissues and diapers used in homes and hospitals; the paper for tests, medical records and ensuring the continuity of various other businesses.

It is our responsibility to ensure the supply of pulp, paper, toilet paper, raw materials and critical items to our hospital, pharmaceutical, food and personal care industries, among others. And, above all, we thank our team for their commitment to keep working for the rest of us.

Take precautions

COVID-19 is spread through the air or direct contact with contaminated secretions: droplets from saliva, sneezes, coughs as well as close personal contact with contaminated objects or surfaces followed by contact with mouth, nose or eyes. Important prevention tips follow:

Avoid groups of people and maintain a distance of at least 2 meters from other people if you need to leave your home.
Take care of your body and mind: eat a balanced diet, drink lots of water, get a good night’s sleep and stay connected with people who can help.
Do not share personal items (cutlery, dishes, glasses, bottles, etc.) and regularly clean the objects and surfaces that you touch.
To avoid accidents, don’t leave hand sanitizer inside the car.
Wash your hands often and avoid touching your face. Whenever possible, use hand sanitizer to ensure that your hands are always sterile.
Cover your nose and mouth while sneezing or coughing and immediately wash your hands.

Evite aglomerações e a proximidade com pessoas que apresentem sinais da doença.

Cuide do seu corpo e mente: alimentação balanceada, ingestão de muita água, boas noites de sono e se manter conectado com as pessoas podem ajudar.

Não compartilhe objetos de uso pessoal (talheres, pratos, copos, garrafas etc.) e limpe objetos e superfícies tocados com frequência.

Evite aglomerações e a mantenha a distância de pelo menos 1,5m de outras pessoas se estiver fora de casa.

Lave frequentemente as mãos e evite levá-las ao rosto. Quando possível, utilize álcool gel para garantir que as mãos estejam sempre esterilizadas.

Cubra o nariz e a boca quando espirrar ou tossir e higienize as mãos logo depois.

Avoid groups of people and maintain a distance of at least 2 meters from other people if you need to leave your home.

Take care of your body and mind:
eat a balanced diet, drink lots of water, get a good night’s sleep and stay connected with people who can help.

Do not share personal items (cutlery, dishes, glasses, bottles, etc.) and regularly clean the objects and surfaces that you touch.

To avoid accidents, don’t leave hand sanitizer inside the car.

Wash your hands often and avoid touching your face. Whenever possible, use hand sanitizer to ensure that your hands are always sterile.

Cover your nose and mouth while sneezing or coughing and immediately wash your hands.

The incubation period of COVID-19 is up to two weeks, and the symptoms are similar to those of a common cold, such as fever, cough and difficulty breathing. For more suggestions, visit the website of the WHO (World Health Organization) at www.who.int/health-topics/coronavirus

Medidas